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Tech Schedule — how it works

911 Service Today

What it shows

The same appointments that are in Google Calendar, read straight from it. Nothing you do here changes the calendar — it is a window onto it, not a second copy.

Picking who and when

The rows

5am – 9am **98878-SAM RHODES-CC ON FILE$175... 98878 2870 Ion Ave, Sullivan’s Island Unit 911

The time is the arrival window the office promised, not an exact time. Under it is the A1 job number, read out of the appointment title — about half of them have one, because it is only there when somebody typed it. The unit comes from the note on the appointment when there is one.

Click any row to open the job.

The map

Map shows the same jobs as pins. Two things are going on with the colours:

Each pin carries a stop number, counted per tech per day: Th-1, Th-2, Fr-1. The same number is on the matching line in the list, so you can jump between the two without reading addresses.

Two houses closer together than a pin is wide get fanned slightly apart so both can be clicked. Zoom in and they stay the same distance apart on screen.

The list down the left is one line per job in time order, grouped by tech. Clicking a line flies the map to it. A stop we could not place is still listed, greyed, and marked not on the map — a job that vanishes quietly is worse than one we admit we could not draw.

The chips along the top — THU 7  FRI 2 — are how many jobs sit on each day. That is the question when you are trying to find room for a booking. Click one to jump the list to it.

Opening a job

The card shows what is on the appointment: the customer and site, why they called, and the appliance. The fields are read from the note on the appointment, so a blank field means nobody typed it, not that it was lost.

If something is wrong

Say something in the toolbar. It goes to whoever is building this, and the reply comes back in the same box, with your name on it so it can be answered.